Communication and Conversational Intelligence

"The Art of Communication is the Language of Leadership." James Humes

In an ever expanding digital world, with diversity of genders and cultures, and generational gaps in the work place along with the challenges of growth and change, communicating effectively can pose many challenges. Developing a culture of trust and leadership with communication that connects people for collaborative results is essential.

Communication is the core of great leadership and the foundation for building your corporate culture.

Conversational Intelligence is the neuroscience of conversations grounded in over 35 years of research by Judith E Glaser and it was rated by INC. as one of the top 5 business skills in 2016.

C-IQ elevates communication, leadership, and trust with leaders, teams, and companies.


C-IQ Communication Skills for Leaders, Managers, and Companies Impacts Leadership by:

  1. Creating A Culture of Trust and Connection
  2. Enhancing Leadership Communication Effectiveness
  3. Managing Change and Growth
  4. Positively Impacting Inclusion and Diversity
  5. Engaging team Collaboration or Foster Partnership
  6. Strengthening & Facilitating High Stress or High Conflict Relationships/Conversations
  7. Building Community, Improve Working Relationships, Unify People

If you want to empower your leaders with superior communication skills, become an effective leader, create a culture of trust, and develop an incredible working environment for your entire team, C-IQ is a powerful and transformative communication method based on decades of neuroscience research.

"The impact Jody has had on our company has been wide reaching and immediate. Through her research, advice and tutoring, we have vastly improved communication between staff at all levels and have made significant progress in improving organisational structure, vision and process. "

Rich Billis, CTO of Create Music Group / CEO of Label Engine

Learning C-IQ as a leader has equipped with me communication skills to navigate and facilitate difficult conversations in the workplace. It has deepened my awareness and ability to become a better communicator. It has helped me to build trust, enable change and foster collaboration among my team.  Jody’s coaching and communication expertise has supported me as a leader through a change in culture and mindset enabling me to be an even more effective communicator. The results for me have been game changing. I have developed practical tools and skills which help me navigate through difficult or challenging conversations. I highly recommend receiving communication training with Jody through the course she offers for individual or team coaching. It definitely will help you be a more effective leader. 

Mabel, Leader and Operations Project Managers

Elevate Your Communication with C-IQ!
Leaders, Teams,  & Companies are
Increasing their Communication Skills
with Conversational Intelligence.

Conversational intelligence or C-IQ empowers people with communication skills founded in neuroscience and developed from over 35 years of research. Whether you would like private training and coaching for yourself, group training for your team, or workshops for your leaders, C-IQ will elevate your communication to a level that produces amazing results. C-IQ has been used in many industries and by the top leaders in the world to build trust, open collaboration, enhance innovation, create a positive company culture, and increase intrinsic productivity.

Increase your communication and learn C-IQ today by taking the first step of contacting Jody at [email protected] or 604 448-2410.


When I had first heard about C-IQ, I became interested in learning much more about it to help me navigate some of the challenging family issues that I was facing.  I recognized that I had to communicate much more effectively in emotionally charged situations.  After receiving Jody’s C-IQ communication coaching, I had the resources to deal with both the stress and to understand my own and others' reactions.  It provided me with the tools and awareness to present our complicated family discussions “in context” to enable the best possible outcomes.  For anyone who is dealing with a difficult family situation or a strained close relationship, C-IQ training and Jody's coaching will provide the greatest possible support.  The outcomes for me have included much easier conversations, more listening and less emotion.  The benefits have been enormous.  The coaching I received continues to provide me with confidence to meet the many more on-going challenges our family faces.  Jody is a skilled communications professional who quickly hones in on a problem and finds the right tools for realistic solutions.

- Laurie

Here are the benefits of what C-IQ will bring to your leadership, company, team, culture and all your relationships both professional and personal :

  • How to Develop Level 3 Conversations

    There are three levels of conversations we can communicate with and most of us operate in Level 1 and Level 2. Level 3 conversations establish sharing and discovering where the parties can co-create together and they develop trust, collaboration, innovation, and a ‘we’ rather than ‘I’ lead communication.

  • Learn the Neuroscience Behind Conversations & Why it is Important

    Did you know your words and the way you communicate can actually cause chemical reactions in every conversation both in person and digitally? The style of your communication can increase cortisol or the stress hormone in people or it can produce more oxytocin, the bonding hormone. Discover how to communicate for trust and develop a culture of trust that activates our highest functioning brain where all the executive functions happen.

  • Build Trust & Partnering Instead of Protection

    By understanding how our brains work in communication and what may cause people to resist or partner, you will learn conversational skills that foster collaboration, innovation, and connection.

  • Learn to Up-Regulate & Down-Regulate Emotions for Positive Communication

    C-IQ gives you tools to understand and communicate effectively in teams, as a leader, during change, and for stressful conversations. By understanding how our brains work and respond to communication, we can co-create conversations that increase or Up-Regulate the bonding hormones to support connection and collaboration. In addition, during conflict or in a stressful situation at work where we may have to have a difficult conversation, C-IQ enables us with tools to Down-Regulate the stress hormone and therefore, the stress response and resistance.

Zahid Merali

I decided as a leader to make communication a priority throughout our entire company and Jody played an integral role in setting us up for success. It began with training in C-IQ for the top leaders to model great communication and providing tools and processes to navigate any communication conflict or challenges between leaders. The C-IQ deepened leaders’ awareness around how communication impacts others for trust and gave managers tools to handle difficult conversations. Jody then facilitated a new culture shift for the team with core values and communication as a strong foundational component. One of my goals with this was to lower turnover and increase work happiness and health; the result has been remarkable.

Zahid Merali Wellness Pharmacy Group

Your Conversational Intelligence Trainer

Jody Kennett, Certified C-IQ Coach/Facilitator for Communication that Connects

Jody Kennett is a C-IQ Certified Coach Facilitator, and ICF PCC, and develops leaders. She trains and coaches leaders, companies, and teams to develop great communication skills by offering both individual and group C-IQ training. She has an online course in C-IQ that companies can provide to their leaders, managers, and teams either as a stand alone or in conjunction with live group coaching. In addition, she also specializes in women's leadership and diversity programs. Her coaching and training background is extensive with decades of experience serving clients around the globe with executive coaching, leadership development, and business growth.

She has a keen interest in neuroscience and neuro leadership and is excited with the results it is producing in elevating communication, people and corporate culture. The company she founded, Elevare, is latin for elevate as her mission is to elevate people, communication, and leadership one individual, company, community, and culture at a time.